Evidence is limited about the feasibility, acceptability and effects on family planning (FP) intentions of digital tools, such as chatbots. To help fill this gap, we assessed a chatbot in Côte d’Ivoire with three components: (i) menstrual health information; (ii) FP information and (iii) method recommendations and referrals. We conducted a cross-sectional study to describe user characteristics and perceptions of chatbot usability, content and relevance, and perceived effects on FP-related self-efficacy. We used a mixed-methods approach, including an online survey and in-depth...
